Luxury travel

Luxury travel, planned by someone who answers the phone

Private guides, hotels that know your name before you arrive, and an itinerary built around how your family actually travels. We plan complex, high value trips for couples, multigenerational families and travellers with dietary requirements that most itineraries quietly ignore.

What we plan

We are a full service advisory, not a booking engine. That means we design the trip, hold the reservations, brief the ground operators, and stay reachable while you are travelling. Most of our luxury work falls into four shapes.

How we work

1. A real conversation first

Before anything is priced, we work out how you travel: how much moving around you tolerate, what you want from a hotel, who in the party has the least flexibility, and what the trip is actually for.

2. A designed itinerary

You get a route with reasoning attached, not a list of hotels. Where we recommend spending more, we say what the extra money buys. Where a famous property is not worth it, we say that too.

3. Booked, briefed and held

We hold the reservations, submit your preferences and dietary requirements to every property in writing, and confirm the ground arrangements directly with operators rather than through a portal.

4. Support while you are away

Cancelled flight, closed road, hotel that has lost your booking. You call us and we deal with it, in your time zone or theirs.

5. Amenities where we have them

Where we hold preferred partner status with a hotel, we pass on the benefits it carries, typically room category upgrades on arrival, daily breakfast, a property credit and early check in or late check out subject to availability.

6. Notes that carry forward

Your preferences, allergies, seat choices and loyalty numbers are kept on file, so the second trip takes a fraction of the effort of the first.

Who we are a good fit for

We work best with travellers who are spending meaningfully and want the trip to be right rather than cheap, and who have at least one complication in the mix. That complication is usually one of four things: a large party travelling from several cities, an elderly parent or young children, a strict dietary requirement, or a destination where the difference between a good operator and a bad one is the difference between a good trip and a bad one.

We are not the right fit for a single hotel booking you could make yourself in ten minutes, or for a trip where the only decision criterion is price.

Already planning a wedding with us?

Most of our honeymoon work comes from couples whose weddings we planned. If you are getting married abroad, the honeymoon is easier and usually cheaper to build at the same time, because the long haul flight is already being paid for.