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Visit our full FAQ section below for more details about all our services, or try calling our customer service number at 780-485-2222, or by visiting our office in person or virtually

Help & FAQs

Do I need a passport to travel internationally?

Yes, a valid passport is required for most international travel. Ensure your passport is valid for at least six months beyond your planned departure and arrival dates. Passport validity requirements may vary by country. Additionally, some countries may require a visitor visa or Electronic Travel Authorization (ETA) in addition to your passport. Visa requirements are subject to frequent changes, often without prior notice. We carefully verify all visa requirements before booking group travel and continue to monitor any updates until departure to ensure full compliance.

How do I apply for a visa for international travel?

A visitor visa can be applied for through the embassy, consulate general, or their recommended offices of the country you plan to visit. We recommend checking the specific entry requirements on the official government website of your destination country. Our team also assists clients in obtaining visitor visas as needed.

What are the baggage allowances for international flights?

Baggage allowances differ by airline and flight class. Generally, most international flights allow one or two checked bags (up to 23 kg per bag) and one carry-on. These details will be listed on the ticket we provide. Please confirm with one of our travel advisors if you need further assistance.

Will I need travel insurance for my international trip?

While not mandatory, travel insurance is highly recommended for international trips. It can cover unexpected events such as flight cancellations, medical emergencies, and lost luggage. We can assist you in finding the best travel insurance options tailored to your needs.

What are some important safety tips for international travel?

• Keep your passport, travel documents, and emergency contacts in a safe place.
• Avoid carrying large amounts of cash or valuables.
• Stay aware of your surroundings and follow local customs and laws.
• Always have a backup plan in case of emergencies (e.g., missed flights, medical issues).

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